Gain the skills, knowledge, and credentials to grow your career with our Industry-leading IT Service Management Professional Designations and Leadership/Management Certificates.
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ITSM Professional Designations
What's ITSM? Information Technology Service Management (ITSM) refers to an organization's activities to design, build, operate, and maintain its customers' information technology (IT) services.
Why should I study ITSM and earn Professional Designations? ITSM is a benchmark IT certification that all IT professionals should learn. The knowledge, skills, and professional designations you earn will help you grow your career in the IT sector.
Why should I train with the Great West Training Company? Simple. We have been there and done that. For over 12 years we have provided corporate training, project management, and change management services to some of the world's most prestigious organizations. If you put in the effort we guarantee your success.
Course List
Organizational Change Management
Professional Designation
Self-Paced Online - 6 months
Self-paced courses are cost-effective, time efficient, and flexible since you can learn at your own pace, anytime, anywhere. Comprehensive, accredited courseware prepares you for the official online exam – perfect for the business professional on the go.
An incredible value, this industry-leading OCM Professional Designation Course provides learners with relevant, up-to-date OCM training content and certification to prepare them to lead change in organizations. This is a MUST-do course if you want to lead change effectively.
Target Audience: This is a management-focused course designed for those who lead, manage, and support organizational change initiatives, including: - Senior leaders/managers: CIOs, VPs, AVPs, Directors
- Program, project, and business managers
- Change managers/leaders and change agents
- Business analysts and HR and organizational development practitioners
- Individuals aspiring to become change managers and leaders
Course Focus: Organizational change is a foundational and challenging knowledge and skill area for many organizations and leaders. This is a must-have competency. This course focuses on the leadership knowledge and skills required for successfully leading people through change and should be part of every leader’s toolkit.
Topics include:
- Leading teams and team dynamics
- Developing effective change communication strategies
- Assessing what motivates team members to change
- Demonstrating influential and inspirational leadership
What's Included?
Material for this course is provided as digital downloadable digital-copy files viewable on a variety of devices. Learners may save/print a hard copy of the files in whatever format best meets their needs.
Personal Learning & Development Plan
Course Supplement
Powerpoint Training Presentation
Syllabus
Sample Exam and Rationales
Professional Designations proctored exam
The integratedITSM™ DESIGNATION SCHEME Overview
DIGITAL BADGE
Certificate of Completion
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Core Values Assessment (CVA) & Coaching
Identifying our Core Values is the first step in developing "Self" Awareness and Leadership.
Core values should be the bedrock of who we are and guide our actions and decisions.
For core values to matter, though, we must live authentically through our actions and behaviors.
Great West Training helps individuals, teams, and organizations identify their core values and develop ways to track commitment to them.
What are your Core Values?
Professional Designations
Great West Training provides ITSM professional designation training and certifications.
https://www.professionaldesignations.com/
Call/text us to learn more:
587-545-1122
greatwestraining@gmail.com
Myers-Briggs Type Indicator (MBTI) Credential
The Myers-Briggs Type Indicator® (MBTI®) assessment is one of the world’s most popular personality tools—because it works.
Used by more than 88 percent of Fortune 500 companies in 115 countries, and available in 29 languages.
With more than 70 years of science-based, research-based insight, the MBTI assessment is a robust tool for self-awareness and improvement.
Each client receives a unique personality report to learn and grow their personality self-awareness.
Take the MBTI
What are your personality preferences?
Thomas-Kilman Conflict Mode Instrument (TKI) Credential
Learning how to deal with conflict using the appropriate style for the situation is tremendously important for our personal and organizational well-being.
The World's best-selling tool for helping people understand different conflict-handling styles, The Thomas-Kilmann Conflict Mode Instrument (TKi®) assesses an individual’s typical behavior in conflict situations and describes it along two dimensions: assertiveness and cooperativeness.
Each client receives a unique profile highlighting their preferred conflict style.
Take the TKi.
What's your default conflict-handling style?
Team Performance Audit & Challenge (TPA-C)
Take your team out of its comfort zone. This 8-hour workshop is a must-do if you want to form, reinvigorate, and/or build a great team. Building a great team requires intention, know-how, and skills.
Great West Training is certified to administer a best practices Team Performance Audit to assess the current functioning of your team and help your team develop an action plan to improve its performance.
Take the TPA-C
What's the level of your team's performance?
MBTI Leading Change Credential
Leading change requires an understanding of how your personality shows up under stress during change.
This workshop introduces learners to practical change management skills and tools:
- How your personality preferences show up during change.
- How to Shape a Vision
- How to assess & identify stakeholder influence and power
- How to plan for and manage resistance
- How to Build Communication Plans
- How to assess Training Needs
Take the MBTI - Leading Change Workshop
MBTI Leading Teams
Credential
Learn about how your personality shows up in teams and the characteristics of High-Performing Teams.
- The Stages of Team Development.
- How to form a Team.
- Develop Team Norms
- How to recognize when your team is Storming & strategies to deal with this.
- How to create a high-performing team.
Take the MBTI - Leading Teams
Project Management Services
Great West Training has a decade of experience leading multi-stakeholder, complex, enterprise-wide projects.
Expertise includes:
- Building Great Project Teams
-Project chartering
-Stakeholder identification and assessment
- Change management
- Estimating Scheduling & Budgeting
- Financial management
-Team leadership and motivation
-Risk management and mitigation
-Communication plan
-Problem-solving and decision-making
-Agile and Waterfall methodologies
-Critical Thinking
PROSCI(c) Change Management Services
Great West Training is a certified, experienced Change Management Professional.
Services:
-Change Strategies
-Change Leadership
-Sponsor Plan
-People Manager Plan
-Communications Plan
-Training Plan
-Aligning change actions with project management
Make sure your target audience Adopts and Utilizes the change you are leading.
Develop their Awareness about the change, their Desire to change, their Knowledge and Ability to change, and Reinforce the change so it sticks.
Data Analytics Services
Great West Training helps organizations develop Business Performance Dashboards to track their performance.
We will also manage your Dashboard and review the performance with you on a monthly, quarterly, and annual basis.
Leadership I Management Certificates
Grow your skills, knowledge, and career by acquiring industry-leading Leadership Management Certificates.
EQ-i Certificate
An incredible learning opportunity. Earn your Industry-leading Emotional Intelligence Certificate.
If you are serious about personal growth, high-performance, and making good decisions then this is a must-do training & development certificate.
Recognizing and understanding your emotions is vital for high-level performance & mindfulness, and making good decisions.
The Emotional Quotient Inventory (EQ-i 2.0) is the world’s leading measure of emotional intelligence.
Each client receives:
- Their EQ-i profile to learn about and grow their EQ.
- Personal Learning and Development Plan
- Powerpoint
- EQ-i Certificate of Completion
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Events
Use the contact page to register for workshops
EQ-i 2.0 Workshop
TBA
Introduction to the MBTI Workshop
TBA
TKI
Conflict Style Workshop
TBA
Leading Self Workshop
TBA
Presentation Excellence Workshop
TBA
Leading Meetings Workshop
TBA